Below are the basic guidelines for making an exchange.
Follow these steps to get the ball rolling. When I receive your exchange, I'll do the best I can to take care of it for you.
All exchanges must be returned to us within 30 days of the original purchase. We will do our best to process the exchange as long as we have the item in stock and ready to ship. Otherwise we'll make contact and ask for directions as to how we should proceed.
If you have any questions or problems feel free to send an email. firstname.lastname@example.org
M-F 9:00 - 5:00 EST
If your package was delivered via UPS (United Parcel Service) shipping, please contact us directly for exchange instructions.
The item(s) being returned cannot have stains, odor, pet hair, etc. Please make sure that the shirt is folded properly, and is not wadded up. Please note that, if the shirt is in an unsellable condition when we receive it (due to stains, odor, pet hair, etc), you will be responsible for the cost of the replacement item. Please make sure to follow these guidelines to avoid any extra costs.
If you would like to receive an exchange, you must send the item back as follows:
81900 Main St
Memphis, MI 48041
1) A note that has your name, address, phone number, and email address for easy communication.
2) Please be descriptive as to the exchange you would like to receive.
3) The Item to be exchanged.
4) It would be helpful to indicate an alternative selection as well.
5) $5 USD for return shipping and $10.00 in US Funds for International return shipping (CHECK, MONEY ORDER, or CASH).
6) If your new item sells for a higher price than the old item, please include the price difference.